Experienced Mental Health Support Worker

Complex Needs Focus

Location: Geelong & Surrounding Areas
Employment Type: Casual

At Your Way, Your Wellness, we believe support should adapt to the person not the other way around. We’re a values-led mental health support service providing trauma-informed, recovery-focused care to individuals with psychosocial and Mental health disabilities.

We’re currently seeking compassionate, experienced, and resilient Mental Health Support Workers to join our growing team. This role includes general mental health support as well as tailored support for participants with complex needs, including those who display Behaviours of Concern (BOCs) and have an established Behaviour Support Plan (BSP).

About the Role

You’ll walk alongside participants to support their independence, wellbeing, and community connection. This includes:

• Providing trauma-informed, participant-led support

• Assisting with daily living, routines, and community access

• Supporting emotional regulation and positive coping strategies

• Implementing behaviour strategies in line with BSPs

• Responding calmly and professionally to BOCs

• Collaborating with care teams and external services

• Maintaining accurate documentation and case notes

• Engaging in reflective practice and ongoing development

What You’ll Bring

Essential:

• Minimum Certificate IV in Mental Health, Disability, or Community Services (or working towards)

• Demonstrated experience supporting individuals with BOCs and implementing BSPs

• Strong understanding of trauma-informed and recovery-oriented practice

• Excellent communication, emotional resilience, and problem-solving skills

• Ability to work independently while following structured support plans

• Current NDIS Worker Screening Check

• Working With Children Check

• First Aid/CPR

• NDIS Orientation Module

• Own registered vehicle with full comprehensive insurance and a current Australian driver’s licence

Preferred:

• Experience working within the NDIS psychosocial/Mental health disability space

• Familiarity with Shift Care or similar participant management systems

• Understanding of rostering procedures and continuity of support

Why Join Us?

• A supportive, inclusive, and stigma-free team culture

• Flexible hours tailored to participant and staff availability

• The chance to make a meaningful impact every day

How to Apply

We invite you to submit your resume and cover letter outlining your background, motivation, and alignment with our values. Please include three current references (two professional).

For questions or further information, contact Danijela Hodges on 0451 333 760 or email Danijela@yourwayyourwellness.com.au. You're also welcome to send your application to enquiries@yourwayyourwellness.com.au.