This privacy statement outlines how we handle your personal information when you visit and interact with our website.

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Personal Information

If you choose to contact us through this website, we may collect your name, phone number, email address, and any other information you provide in your message. You are welcome to browse our website without identifying yourself or sharing any personal details.

When submitting a contact or referral form, please only include information necessary to help us respond to your enquiry or request. There is no requirement to include sensitive information unless you believe it is relevant to the service you are requesting.

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Data Collection

This website does not collect or record personal information unless you voluntarily submit it through a web form. Your Way, Your Wellness will not share your personal information with any third party without your explicit consent, unless required by law or regulatory obligations under the Privacy Act 1988 (Cth) or the NDIS Act 2013 (Cth).

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Referral and Intake Forms

Our referral and intake forms are used to collect information relevant to the services we offer. We understand that these forms may contain highly sensitive and personal information. All data is stored securely and managed in accordance with Australian privacy standards and NDIS provider obligations.

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Non-Personal Information

This website may automatically collect non-identifying technical information for analytics and system improvement purposes. This can include:

• Your IP address or server details
   

• Date and time of your visit
   

• Pages accessed and time spent on the site
   

• The referring website
   

• Your browser type and device information
   

This data does not identify you personally and is used only to improve the user experience and functionality of our website.

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Social Media & External Links

Our website may include links or sharing features connected to social media platforms such as Facebook, Instagram, or LinkedIn. Please be aware that when you use these features, you are also subject to the privacy policies of those external platforms. We recommend reviewing their privacy statements before sharing.

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Storage and Security

All personal and sensitive data collected by Your Way, Your Wellness is stored securely in electronic systems that comply with the Privacy Act 1988. We take reasonable steps to ensure that your data is protected from unauthorised access, loss, misuse, or disclosure. Information that is no longer required is safely deleted or de-identified in line with our data retention policies.

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Contact Us

If you have any concerns about how we handle your privacy or believe your data has been compromised, please contact us confidentially so we can address the issue promptly.

Email: enquiries@yourwayyourwellness.com.au
Phone: 0451 333 760
Postal: PO Box 5012, Geelong North VIC 3215

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You may also contact the Office of the Australian Information Commissioner (OAIC):
www.oaic.gov.au
1300 363 992